Meet the Newest Members of the Team: ASM Hires Eight – 2019

MANCHESTER — On September 9th, 2019 seven EMTs and one Paramedic were added to the ASM team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

ASM Behind The Scenes

Here at Ambulance Service of Manchester, we are dedicated to providing Consistent, Timely and Clinically excellent service to our patients, clients and communities. We do this by providing our employees with state-of-the-art technology, training, and equipment. One example of our continuous efforts to better serve our communities is by keeping our fleet well maintained and up to date. Not only does this ensure seamless and reliable service, but it also makes our patient’s and employee’s safety a number one priority. The video provided shows one of six 2019 Mercedes Sprinter ambulances that are scheduled to go on the road within next couple of months. ASM, ensures that our fleet is performing at top-notch level, with no detail overlooked, including performing all of our vehicle decaling in house. (CLICK HERE for video demonstration). This is a prime example of our continued efforts and dedication to grow, expand, and adapt. Please enjoy the video and don’t forget to subscribe for our latest updates and events.

Ambulance Service of Manchester Hosts “Sheroes” Event

On Wednesday September 4th 2019, ASM hosted the Greater Manchester Chamber of Commerce “Sheroes Project.” A total of 75 women attended the third installment of this event. This project consists of four workshops throughout the course of the year to teach women self-defense tactics and techniques to avoid being targeted. These techniques include awareness of surroundings, personal security, self-confidence, active shooter training, and bleeding control. The workshop held at ASM focused on “Once the Shooting Stops… Critical Wound Care.” The women were taught first aid, CPR, and bleeding control techniques using tourniquets, QuikClot gauze, and other field expedient methods.

ASM Assists with SW School Safety Event

South Windsor- On Friday, August 30th, 2019, Ambulance Service of Manchester EMT’s Danielle Chowaniec and Chris Tevnan spent the morning at Timothy Edwards Middle School assisting with a week 1 School Safety event organized by SWPD. Teamed up with local first responders including the CT State Police Dive Team, South Windsor Fire Department and South Windsor Police Department, ASM interacted with the children and provided them with a hands-on experience as they rotated through over 10 stations.

Meet the Newest Members of the Team: Aetna Hires eight – 2019

HARTFORD — On August 26th, 2019, eight EMTs were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.


ASM Partners with Colorado Ski Patrol!

“I am J. Marshall Thomson and I live in Crested Butte Colorado. My medic journey Started more than 50 years ago when my mother was in a horrific ski accident. If it wasn’t for the on-hill and pre-hospital care of the Ski Patrol and local EMS service, my mother would not have survived.  Growing up an avid skier in VT and hearing of my mother’s story I always wanted to be a ski patroller helping others.  I became an EMT in 2008 and joined the Crested Butte Mountain Resort Ski Patrol and Avalanche Dog Rescue Team.  Over the years, I spent a lot of time traveling while competing in mountain running, ski mountaineering and was a member of the US National Ski Mountaineering team competing at the world championships.  Although racing and competing gave me unforgettable experiences and travels all over the world, I never felt the same sense of pride and accomplishment that I do from being a member of a ski patrol team and helping those in need.  My wife always says, I am happiest when I have the cross on my back.”

“I wanted to become a paramedic to better my knowledge and skills while providing an increased level of care to help my ski patrol, local Fire/EMS and community.  My background and experience are in Ski Patrol and Avalanche SAR, I had never worked on an ambulance for an EMS service.  The lack of traditional EMS experience was going to be one of my biggest challenges.  With Crested Butte having a population of around 3000 people, I wanted to find a service for my ride time that would have the greatest benefit for me to learn and move forward in my paramedic career.  Learning from a service with progressive protocols, high call volume, high level of critical care, longer transport times and highly experienced preceptors willing to teach was very important to me.  ASM seemed to be the perfect fit, after speaking with ASM I knew that it would be worth leaving my family and traveling 2000 miles for the best Paramedic field experience possible.”

“My experience at ASM was invaluable.  The entire team went above and beyond to make me feel welcome, I was a member of the team and not just a student. Every EMT I worked with was willing to take the time to teach me the basics of being on a truck and how the system works.  I was fortunate for the patience everyone had with me and willingness to assist in the entire process of learning.  My preceptors at ASM were amazing with an indispensable wealth of knowledge.  Everyone had their own passion for EMS and a desire to teach and willingness to spend extra time to discuss calls, treatments and differential diagnosis.  My lead preceptor took charge and control of my education making sure that I was learning and improving.  He would follow up with other preceptors making sure I was on the correct path, continuing to discuss my progress and performance.  I am forever grateful for the experience I had with ASM and I am looking forward to taking what I have learned back to the Mountains and communities of Colorado.”

ASM & Aetna Attend Yard Goats First Responder’s Game

HARTFORD- On Monday August 28th, 2019, employees from the Ambulance Service of Manchester and Aetna Ambulance enjoyed a night of baseball honoring “First Responder’s”. A Post Size American Flag was brought out on the field as part of the Pre-Game festivities and served as a visual expression of support, during the playing of our National Anthem. The Yard Goats pulled off an impressive win over the Harrisburg Senators (5–1).

ASM Attends Raksha Bandhan Festival in South Windsor

SOUTH WINDSOR- On Saturday, September 19th ASM’s Elizabeth Dowdy and Jonathan Bush took part in a traditional “Raksha Bandhan” Festival held at South Windsor Fire Department’s Headquarters. Raksha Bandhan is a Hindu festival that celebrates the relationship between brothers and sisters, and families, on the full moon of the Hindu month of Shravana. This festival originated when sisters used to tie a band around their brothers/ uncles wrists as a token of appreciation & love. Over a period, it has become an event to celebrate & recognize anyone working to keep society safe. Ambulance Service of Manchester would like to thank Saturday’s organizers for allowing us to participate in this amazing event.

ASM Visits KinderCare in Glastonbury

Glastonbury  — On August 13th, 2019 ASM Paramedic Adam Fine along with  EMT’s Esther Gibbs and Danielle Kamenskiy visited KinderCare in Glastonbury for “Show and tell”. Adam, Esther and Danielle fielded questions from the eager group of 25 kids while giving tours of the ambulance. Children and teachers had a chance to listen to heartbeats, check O2 levels and talk on the loudspeaker. At the end of the tours the students received official Ambulance Service of Manchester stickers.

Words That Describe Us:

Ambulance Service of Manchester sends Patient and Customer Satisfaction Surveys to a random sampling of patients every month. The final part of the survey asks that the patient or family member use a word or phrase that describes the ambulance crew. Listed below are the words used to describe our amazing employees.

Customer Sati

Cleared for Independent Dispatch: Aetna’s Wayne Buckley Completes Precepting Phase

HARTFORD – As of July 15th, 2019, Wayne Buckley has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. Wayne started at Aetna in August of 2018. His preceptor was Paramedic Amanda Kneipfer. Wayne offered the following sentiment:

“My name is Wayne Buckley, I was originally hired part time as an EMT-B at Aetna Ambulance Service.  My roots began as an EMT with Rocky Hill Volunteer Ambulance Service where I spent a little over five years, as well as volunteering with Glastonbury’s Service. I Graduated from Hartford Hospitals Paramedic Program and recently finished my precepting phase of my education under the tutelage of Paramedic Amanda Kneipfer. I have known Amanda since before my time at Aetna and felt as a preceptor she was knowledgeable and enthusiastic when it came to pulling the best medicine out of her students. I am truly fortunate to have had Amanda as my preceptor and am looking forward to working with the wide variety of people at Aetna Ambulance as well as serving the Community.”

As with all precepting phases at Aetna, Wayne’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls. On behalf of the Aetna Family, we would like to wish Wayne the best of luck and say we are very proud to have such skilled professionals on staff.

ASM Supports MARC Summer Concert Series

MANCHESTER – On July 30th, 2019, Ambulance Service of Manchester EMTs Sandra Parker and Christopher Sookram provided support for the MARC, Inc “Summer Concert Series”. “Changes in Latitude” headlined playing the music of Jimmy Buffett while the Main Pub served up food to match the festive occasion. All proceeds from the concert series benefit people with developmental disabilities in our community. The last concert of the summer will be July 30th so make sure you stop down and support this amazing organization!

ASM Visits Manchester Early Learning Center

MANCHESTER- On Tuesday July 30, 2019, Ambulance Service of Manchester EMTs, Kayla Katt and Erica Clayton visited Manchester Early Learning Center (MELC). While on site, kids were able to climb on board ASM’s ambulance and explore the equipment as Kayla and Erica fielded questions from both the staff and children.

Meet the Newest Members of the Team: Aetna Hires eight – 2019

HARTFORD — On July 15th, 2019, seven EMTs and one dispatcher were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Matt Kaczynski: PART TIME, EMT. Hello! My name is Matt Kaczynski and I completed my EMT training last summer in New Britain. I will graduate from the University of Rhode Island in December with degrees in Cell & Molecular Biology and Spanish, with the ultimate goal of a career as a physician or physician assistant. I am very excited to apply both my education as a student and training as an EMT, and I look forward to working as a part of a team while learning even more in the medical field!

Kendall Sutton: FULL TIME, EMT. Hello! I’m Kendall Sutton, I was formerly a criminology student at Central Connecticut State University. During my time at CCSU, I worked as a security guard. It was there I found my desire to transition into the healthcare field. I most recently have worked as a patient care tech in Hartford. My ultimate goal is to return to school & study to be a chiropractor. In the more immediate future, I’m looking to make the most of my experience in pre-hospital care & hopefully become an EMT-I. I’m thrilled & grateful to be continuing my healthcare journey with Aetna Ambulance.

Piper Skinner-: FULL TIME, EMT. Hello my name is Piper Skinner, I am a recent graduated of Wagner College in New York where I earned my BS in Chemistry with a concentration in Pre-Med. My future goal is to become a cardiac surgeon but before I go back to school, I want to see medicine from all sides which began with me volunteering in a hospital, working as a medical assistant at an urgent care and now being an EMT for Aetna. 


Kellie Butterfield: FULLTIME, EMT. Hello! My name is Kellie Butterfield, I am 24 years old. I graduated from Western Connecticut State University with a degree in Criminal Justice. Once I was out of school I was not sure what I wanted to do. A few of my friends were EMTs and I thought to myself, “Hey I could do that”. I signed up for class and the rest is history. I have been an EMT for about a year now down in Norwich. I know I am still new and have a lot to learn, but so far I love the job. All I wanted to do was help others and in this career that is exactly what I get to do. I look forward to working at Aetna and meeting everyone!

Sara Karr: FULL TIME, EMT. Hello, my name is Sara Karr. I have just recently graduated with my Bachelor’s degree from Quinnipiac University. My future educational goal is to attend PA school and pursue a specialty in emergency medicine. In the past I have worked on the ambulance in Naugatuck and in the emergency department at Hartford Hospital. I am very excited to join the team here at Aetna!

Reyes Crispin: FULL TIME, EMT. Hello, my name is Reyes Crispin. I look forward to starting my career with Aetna Ambulance and my goal is to work towards becoming a paramedic. I look forward to meeting my new work family and begin this new adventure to be able to continue improving my Pt contact skill while continue working as EMT and bring the best of me to the Pt.

Alden Jasper: FULL TIME, EMT. Hello, I’m Alden Jasper. I attended Central Connecticut State University. I’m very excited to join the Aetna team. EMS workers do such an important job in the community. I look to getting some real life experience in the field before pursing paramedicine.  

Ice Cream Treat

Molly Devanney of Highland Park Market surprised ASM road crews and office staff with ice cream on Thursday. Molly and other staff at Highland Park wanted to show their appreciation for First Responders. The timing was perfect with the temperatures hovering near 90 degrees for most of the week. ASM would like give our sincere thanks to Highland Park Market for all of their support at events held throughout the course of the year.