MANCHESTER — On February 3, 2012 Ambulance Service of Manchester crew members Vinnie Maston and Ryan McConville responded to a non-emergency transport request from a private residence within ASM’s service area.
As per normal practice for patients who request non-emergency service from their private residence, within two weeks the patient received a Patient Satisfaction Survey. The patient and her caregivers promptly sent back a glowing response on the care she received. So glowing that it needed to be shared. Continue reading