ASM at Manchester High School Health Fair, 2016

MANCHESTER — On May 24, 2016 ASM’s Billy Schnepp and Brian Langan attended a Health Fair at Manchester High School to talk to students about about emergency medical services as a health-related career and the role of Paramedics and EMTs during medical emergencies and within the health system.

MHS Health Fair 2016

Kudos from the Cath Lab: Volume 18

Aetna Paramedic receives Kudos from the Cath LabSOMERS — During early May 2016, ASM Paramedic Billy Schnepp and his partner Brian Langan responded to a medical call in Somers, CT. The EKG was indicative of a STEMI and Billy wirelessly transmitted the 12-lead EKG to UConn Health in Farmington, activating their cardiac catherization lab from the field. (#16-33635).

Per UConn Health: 
A 12-lead ECG revealed a high lateral STEMI. Schnepp consulted with medical control for destination due to patient’s requested choice of PCI center, and received permission to transport to UCONN John Dempsey Hospital. Due to concern for potential patient deterioration, Schnepp received intercept help from Windsor EMS paramedic Wayne Cabral.

STEMI UConnSchnepp called in a STEMI Alert from 33 minutes out. When they arrived at the hospital, thanks to the early notification, the patient was taken directly to the cardiac cath lab on the EMS stretcher where Dr. Michael Azrin and team found a 100% acute thrombic occlusion of the patient’s mid left Anterior Descending Artery (LAD), which was successfully cleared and stented, restoring perfusion. The patient is doing well, thanks to the great job by the EMS/Hospital STEMI team!

19 Minute Door to Balloon. 71 Minute First Medical Contact to Balloon
ED Team: Paul Kaloudis, MD, Leslie Mulhall, RN
Cardiology/Cath Lab Team—Dr. Christopher Pickett, Dr. Michael Azrin, Dr. Nelson Chavarria, Elizabeth Drotar,
R.N., Patricia. Weigle, R.N. , Patty Fagan, R.N., Shelia LaFleur, R.N.

ASM Promotes Four to Field Training Officer (FTO)

MANCHESTER — On August 20, 2014 the Ambulance Service of Manchester promoted four from within its EMT ranks to the post of Field Training Officer: Dan Hammett, Andrew Hedburg, Michael Hoyt and Brian Langan. FTOs are utilized primarily to train newly hired employees in the performance of their duties as EMTs.

Dan Hammett:   I have been with ASM for almost three years and an EMT for just over four years. I first got involved in EMS w/ the Scotland Volunteer Fire Department and was promoted to EMS Captain this past year. Some of my duties are QA/QI and to train new members which will be a great asset to train new employees. I have been married for three years and live with my wife in Scotland. I look forward to meeting new people and to train them and represent ASM!

Andrew Hedburg:  I have been a member of the ASM team for 3 1/2 years. While not at work I enjoy spending time with my family. My wife Sam our daughter Charlotte and crazy dog Otis enjoy spending much of our time out side. From sitting on the beach playing in the waves to working in our gardens. I began my career in EMS volunteering with East Haddam Ambulance. I quickly found that this job was my passion and was lucky to get hired by ASM. During my employment I have had many wonderful experiences and have found that I have a passion for teaching new EMTs. I look forward to helping  to continue to build this excellent team.

Michael Hoyt:   Ever since my first day of EMT class I have been impressed with the quality and caliber of the employees of ASM. Having the opportunity to work with new employees to ensure they meet the high standards of ASM is something I look forward to. I hope to instill a strong foundation of compassion, patient advocacy, as well as quality medical care that employees can build upon throughout their time at ASM.

Brian Langan:   I have been an EMT for nine years and an AEMT for four years. I started at ASM while in college working every weekend and when I graduated I became full time. I began my career in the first responder field with the Glastonbury Fire Department, with which I am still very active. On September 6th I will marry my fiance Natasha Snyder and I am fortunate that she understands my work hours! I have always enjoyed helping people and am happy to be able to assist in their times of need.

ASM Visits South Windsor’s CREC International Magnet School

SOUTH WINDSOR — On March 6, 2014 ASM AEMT/FTO Stephanie Boutot and AEMT Brian Langan visited CREC‘s International Magnet School for Global Citizenship in South Windsor as part of public safety day. Stephanie and Brian gave an age-appropriate talk to the kindergarten students about what EMTs and Paramedics do and when to call 911. They passed out ASM coloring books and gave a tour of the ambulance.

Photos with permission.

Words That Describe Us: Volume 11

Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”

Some of the answers/responses included:

  • Excellent! Staff were highly professional and sensitive to an otherwise embarrassing situation. This was highly appreciated. (13-55969; M. Weller and M. Cafazzo)
  • Quick!!
  • Caring x 4.
  • Professional. Thank you! Joyce was great. Helped me feel safe and taken care of.
  • Competent.
  • Pleased.
  • Perfect.
  • Excellent. Very professional – kind and caring.
  • Awesome.
  • Great.
  • Good job!
  • Excellent x 7.
  • Extraordinary.
  • Very, very good.
  • Fantastic.
  • Adequate.
  • 10 Stars. The driver was great! The medic kept my spirits high. Excellent team!! Thank you so much!! (13-59441; R. Leslie and B. Langan)