“The crew came totally prepared and handled the patient with compassion”

Adam Fine

ASM’s Adam Fine

ASM Crew: Adam Fine and Michael Hoyt

From a thank you note sent via email on May 3, 2015:

I want to take a minute to commend the crew that did a transfer the evening of 4/17/15 from Hartford Hospital to Hospital for Special Care in New Britain.

The elderly patient was extremely apprehensive and had breathing difficulties.  The crew came totally prepared and handled the patient with compassion and offered her a level of reassurance that made her more relaxed and less anxiety ridden. They even extended concern to the family as to whether they were familiar with the driving route to get to the new location.

Michael Hoyt

ASM’s Michael Hoyt

Again, often these acts of professionalism and kindness go unrecognized.  Just want to make sure the crew along with all emergency medical professionals know that they are appreciated.

Best regards,


(family member of patient from #15-29135)

Paralyzed Man Gets Surprise Lift To Son’s Graduation

Read the original Fox CT story here…


A paralyzed Connecticut man was given a special gift Monday by a generous ambulance company. Frank Foster was transported from New Britain to Danbury by the Ambulance Service of Manchester to see his only son graduate from Bethel High School.

“None of us expected this. If it wasn’t for my friends at the ambulance company, it wouldn’t have happened,” Foster said.

Foster has spent most of his time in hospitals since a devastating incident a few years ago. He suffered from an aortic aneurism resulting in a spinal cord injury.

“I was in my living room and all the sudden, I dropped to the floor. Luckily my phone was next to me,” Foster said.

He had discussed his son Paul’s graduation with ASM employees but did not learn that the company was transporting him, free of charge, until a few months later.

“Surprise is an understatement,” Foster said. Read more from Fox 61 here…

Hospital-Bound Dad Gets to See Son’s High School Graduation

Thanks so much to Hospital for Special Care and to everyone who was able to make this happen. A special thanks to Rachel Buechele and Matt Tuttle who worked with the patient to come up with the idea .

Additional media coverage of the above story can be found here:

Hospital-Bound Dad Gets to See Son’s High School Graduation – NBC Connecticut

Bedridden Bethel father able to see son graduate – WFSB

WFSB 3 Connecticut

Bethel father gets ambulance ride to son’s graduation – News Times of Danbury

Patient information was used with express, written permission.

Aetna and ASM Upgrade Transport Ventilators

Oxylog 3000 004HARTFORD and MANCHESTER — By the end of April 2014 Aetna Ambulance and the Ambulance Service of Manchester (ASM) will upgrade to a industry leading medical device known as the Draeger Oxylog 3000 Ventilator; “the ventilator of choice for emergency and transport ventilation.” Better to have one, according  to a Draeger tag line.

Aetna and ASM are entrusted with the safe transport of long-term ventilator dependent patients from premier rehabilitation long-term acute and chronic care hospitals such as the Hospital for Special Care. ASM also provides medically appropriate Specialty Care Transport services to the areas regional hospitals, transporting ill and injured patients to tertiary care centers in Connecticut and Massachusetts. The Oxylog is capable of replicating complex, in-hospital ventilator settings such as IE ratios, CPAP, assist control, SIMV and more.

The use of Draeger Ventilators is part of Aetna and ASM’s long-term commitment to providing cutting edge emergency medical care and our vision of putting gold standard clinical resources and equipment at the fingertips of our skilled EMS providers.

High Praise for ASM’s Stacy DeBarge and Jonathan Bush

Ambulance Service of Manchester, LLC. - Stacy DeBarge

ASM’s Stacy DeBarge

“My mom had her first ride with your company yesterday on 10/1/13 from Hospital for Special Care by Stacy and Jon and I must commend them for being so professional. My mom has been through a lot and is a very anxious person and they took that into consideration and they explained everything they were doing to her which eased her anxiety tremendously. I explained to them that she had lots going on in her abdomen area so they were especially gentle with her.

“They were polite, courteous, friendly and patient for the entire duration of

Ambulance Service of Manchester, LLC. - Jonathan Bush

ASM’s Jonathan Bush

our time with them. Jon even held a conversation with my mom on the ride to the Doctor’s office. They respected her dignity and kept her covered. They looked very professional in there attire, I was tremendously impressed and would look forward to a ride with either of them if ever needed in the future. I would like to add that they were punctual and got us to our appointment on time and they were patient waiting while the doctor’s office had detained us longer than anticipated.”

-Patient’s Daughter (#13-86061)

Hospital for Special Care Presents Philanthropy Award to ASM

Story Courtesy of the Hospital Newspaper

Ivan Lendl Hospital for Special Care Adaptive Sports Wayne Wright
(L to R): Wayne Wright and tennis legend Ivan Lendl

WEST HARTFORD – Hospital for Special Care (HSC) awarded the Ambulance Service of Manchester with its 2011 Corporate Award for Philanthropy in recognition of its generosity to the hospital’s diverse adaptive sports programs for athletes living with disabilities. The award was recently presented to Wayne Wright, President, Manchester Ambulance Service, at the Hospital for Special Care Ivan Lendl Adaptive Sports Camp Awards Luncheon at Saint Joseph College.  Continue reading