Absolutely Amazing!

Below are a few recent quotes from the comment section of Aetna’s Patient Satisfaction Surveys. Keep up the great work!

 

Absolutely Amazing. I asked a million questions and they were able to answer everything and keep me calm.

Professional, caring, sensitive to my feelings, reassuring and kind.

Very kind and caring, comforting.

They were some of the kindest people around.

ASM’s Coat Drive Results

MANCHESTER-The results are in for the first ASM Coat Drive! Thanks to employees, family members and friends, a total of 26 jackets along with multiple, hats, coats and scarves were collected. ASM’s Laura McHugh was the driving force for this initiative. All donations were delivered to the Manchester Area Conference of Churches (M.A.C.C.) clothing store “Community Threads” located at 466 Main Street in Manchester. A quote from Laura, the event organizer is provided below.

 

Thanks so much to everyone involved! Year one turned out to be more of a success than anticipated. It’s amazing to see how your compassion for helping others does not end with patient care. Can’t wait for next year’s results!

A Special note….

MANCHESTER – In early January, The Ambulance Service of Manchester received a hand written thank you note addressed to Paramedic Robert Balkun and EMT Mike Sparks. The note, as depicted below, is in regards to a transport completed a few weeks prior.

 

The EMT team tried to make the transport as pain free as possible. They kept talking to me the entire ride to the hospital. Someone stayed with me the entire time at the hospital (I was alone) until I was put into an ER room.

ASM and Aetna Prepare for Winter Storm Grayson

Occasionally we will share severe weather information consequential to public health, public safety and EMS response. Below is a warning issued by the National Weather Service. 

 

 

 

 

 

 

 

 

..WINTER STORM WARNING REMAINS IN EFFECT UNTIL 1 AM EST FRIDAY…

…WIND CHILL WATCH IN EFFECT FROM FRIDAY MORNING THROUGH

SATURDAY AFTERNOON…

 

 

 

* WHAT...Heavy snow expected. Very cold wind chills possible.

Travel will be very difficult to impossible. Tree branches could

fall as well. Total snow accumulations of 8 to 12 inches, with

localized amounts up to 15 inches, are expected. Wind chills

could range from 5 below zero to 25 below zero.

* WHERE...Portions of northern Connecticut and central and

western Massachusetts.

* WHEN...For the Winter Storm Warning, until 1 AM EST Friday.

For the Wind Chill Watch, from Friday morning through Saturday

afternoon.

* ADDITIONAL DETAILS…Be prepared for significant reductions in

visibility at times. Cold wind chills as low as 25 below zero

will cause frostbite in as little as 30 minutes to exposed

skin.

PRECAUTIONARY/PREPAREDNESS ACTIONS…

A Winter Storm Warning for snow means severe winter weather

conditions are occurring. If you must travel, keep an extra

flashlight, food and water in your vehicle in case of an

emergency. The latest road conditions for the state you are

calling from can be obtained by calling 5 1 1.

A Wind Chill Watch means there is the potential for a combination

of very cold air and the wind to create dangerously low wind

chill values. Monitor the latest forecasts and warnings for

updates on this situation.


Photo above from The Weather Channel