Our deepest condolences to the family of Kevin Bell and to the brothers and sisters of the Hartford Fire Department. We hope your find comfort in fond memories of your brother, the hero and the man.
— The Aetna and ASM families.
MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”
Some of the answers/responses included:
MANCHESTER – As of October 2, 2014, ASM’s Jeffrey Rasmussen has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves.
Jeff’s preceptors were Paramedic Supervisors Melissa Osborne and Bob O’Neil. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at ASM, Jeff’s final approval came from Eastern Connecticut Health Network after shadowing Jeff and his preceptor in the field as they responded to emergency calls.
Jeff started at ASM as an EMT-Basic in 2010 and graduated from the Hartford Hospital-Goodwin College Paramedic Program.
On behalf of the ASM Family, we would like to wish Jeff the best of luck and say we are very proud to have such skilled professionals on staff.
The following is a message from CT-Department of Public Health:
To all EMS Organizations (including Fire and Police First Responders) and EMS Sponsor Hospitals:
Good afternoon. Attached is a “Detailed Emergency Medical Services (EMS) Checklist for Ebola Preparedness” issued by CDC and ASPR as well as a general press release from the Office of Governor Malloy on the issue.
Governor Malloy Briefed on Ebola Situation
As stated in the checklist, its purpose is to “ensure the agency is able to help its personnel detect possible Ebola cases, protect those personnel, and respond appropriately.” Coordination and communication with receiving hospitals will also be an important element of managing any suspected cases of Ebola. Please review this information and consult with your EMS Sponsor Hospital for specific guidance.
Additionally, the CDC has updated their Interim Guidance for EMS and 9-1-1 PSAPs for Management of Patients with Known or Suspected Ebola Virus Disease in the United States. The guidance may be accessed at:
MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”
Some of the answers/responses included:
MANCHESTER — On September 26, 2014 the first 2014 Mercedes Sprinter Ambulance arrived at Aetna’s fleet maintenance area at ASM from American Emergency Vehicles in North Carolina.
According to Car and Driver magazine, “The Sprinter’s most visible change is its front-end styling, which adopts Mercedes’ smaller, Renault-based, Euro-only Citan van’s flashier look. The grille is more upright than before, and gets Benz’s latest take on its signature three-slat design. A new pair of headlights flanks the grille, and features the same eyebrow-like (LED!) turn indicators that have proliferated throughout the Mercedes lineup. A fresh hood accommodates the new fascia and headlights, and it sits higher than before. Inside, there are new seat covers and upholstery, the steering wheel is thicker, and higher-spec models even get chrome air vent surrounds.”
The most distinctive change thus far for the 2014 ambulance model is the new style light bar.
As of April 2014, all Ford ambulances (except for the bariatric units) had been rotated out of service and replaced with Mercedes (or Dodge-marked Mercedes) Sprinter ambulances. The unmarked 2014 ambulance will soon be sent out to receive the high-visibility Battenburg markings, rear chevrons and company logos. Operating fuel-efficient, safe and modern Sprinter ambulances is part of Aetna and ASM’s continued commitment to the communities we serve.
As the renovation of ASM’s main office comes to a close with only a couple of details left to finish, means for accessing, visiting and conducting business at ASM’s Main Office have changed. We are a 24-hour operation and as such the building itself is always staffed. However, staff members are not always accessible and you should not expect to speak with dispatch or administrative staff after-hours. The rear billing office and dispatch center doors are locked and accessible only by employees with key fob access.
If you are coming to visit us, please read the following instructions:
Renovation and Expansion of ASM’s “10-1″: Volume 18
MANCHESTER — Additions and renovations to the Ambulance Service of Manchester’s main headquarters, known to employees as “10-1,” continue. As of this writing:
The next steps are re-configuring the main call-taking office, finishing carpeting certain spaces, constructing the hands-on training area and adding the awning to the new entrance.
The addition and renovation are part of ASM’s continued commitment and investment in the towns it serves.
MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”
Some of the answers/responses included:
HARTFORD — Dated from 1950 and appearing in the Price and Lee Company catalog directory, this ad declares Aetna Ambulance, “A service that’s right Day or Night.”
Interesting to note that we still operate an exchange that ends in 6792.
MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”
Some of the answers/responses included:
HARTFORD — During August 2014, ASM Paramedic Rachel Buechele and her partner Stephanie Boutot responded to a medical call in one of the towns ASM serves. The first EKG was indicative of a STEMI and Rachel wirelessly transmitted the 12-lead EKG to Saint Francis Hospital, activating their cardiac catherization lab from the field. (#14-73447)
“An incredible job by EMS with efficient recognition, treatment and early notification. St Francis Hospital and Medical Center is excited about the partnership we have with the ASM and Aetna staff. We are grateful for the teamwork displayed toward improving care for our STEMI patients, as well as others.” – John Quinlavin, EMS Manager, Saint Francis Hospital and Medical Center.
Comments: Cath showed 100% Mid RCA Lesion which was opened and stented.
MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”
Some of the answers/responses included:
BOLTON — On August 30, 2014 a crew from the Ambulance Service of Manchester was on hand at Fish Family Farm for the Lutz Children’s Museum’s Farm Day 2014. The event, which drew over 3,000 people, included animals, live music, hay rides, bounce houses, farmer’s market, games and farm fresh ice cream.
ASM performed a medical standby alongside Bolton Fire Department partners. The standby served a dual purpose as the children were able to take tours of the ambulance and fire apparatus. The ambulance crew was Heather DiGirolamo and Matt Kleza and they took pictures from the event.
HARTFORD — During August 2014, Aetna Paramedic Matthew Carter and his partner Kathryn Stewart, wirelessly transmitted a 12-lead EKG to Saint Francis Hospital, activating their cardiac catherization lab from the field.
“Another great job by your staff!! ” – John Quinlavin, EMS Manager, Saint Francis Hospital and Medical Center.
Cath showed 100% LAD Lesion which was opened and stented.
STEMI Transmission
| ED Arrival | 18:34 | Sat | |||||
| EKG Complete | 18:37 | ||||||
| Cath Lab Paged | 18:17 | ||||||
| Cath start | 19:09 | ||||||
| First PCI Time | 19:17 | ||||||
| Door to Balloon Time | 43 Min | ||||||
| Mode of Arrival | EMS | Other | EMS STEMI Alert | Cath Lab Activated | |||
| EMS Agency | Aetna | Lifenet @ 18:13 | Yes | ||||
MANCHESTER — Year unknown, likely early 1960’s. Pictured is Manchester Ambulance or possibly precursor at the scene of a ‘wreck’ in Manchester. Can you identify the street? Roger Talbot appears to be in front of the police officer.
Click on picture to enlarge.
Photo credit Kenneth Burkamp.